GE launches voluntary recall on French door refrigerators

GE issued a voluntary recall today that affects a handful of French door refrigerator models in its lineup. The problem? A loose freezer door handle.

Apparently, in some of its products, an improperly installed freezer door handle could loosen and detach when pulled, creating a tripping hazard. Otherwise, the refrigerators are safe to use and you can continue to use them. Just be careful when opening the freezer door. GE recommends pulling on the edge of the freezer door, by the gasket.

Which refrigerators are included in the recall?

Affected models are limited to a handful of different serial numbers across six different models.

This recall affects the following models:

  • GFE26JYMKFFS
  • GFE26JYMNFFS
  • GNE27EYMKFFS
  • GNE27EYMNFFS
  • GNE27JYMKFFS
  • GNE27JYMNFFS

Be sure to double check your model number and carefully compare it to the list above. GE has many models that are nearly identical to the recalled ones, only the recalled models have an additional KF or NF near the end of the model number.

Once you have found a match for these model numbers, the next step is to verify the serial number. Affected models will have a serial number beginning with one of the following letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS , LS , MRS.

What to do if your refrigerator is affected

If you have a refrigerator affected by this recall, have your model and serial numbers handy and call GE’s recall hotline at 1-888-345-4671 (available weekdays, 8 a.m. to 5 p.m. EST ). You should be able to speak to a representative who will schedule an appointment to resolve the issue for free.

You can find more information about the recall in GE’s recall article, which also provides a model and serial number search.

And if you’re on the hunt for a brand new fridge, check out the list of the best French door fridges we’ve tested.

Karl M. Bailey